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Original: 8/13/2010 1:43 PM
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Friday, August 13, 2010

When Deaf are Stopped by Security or Police

 

This viral video has been making the rounds of the Deaf community internet groups. The link is provided here for those who haven't seen it:

http://www.ktla.com/news/landing/ktla-deaf-shoppers-tackled,0,6097535.story

Synopsis: Two deaf brothers were stopped coming out of a California ladies' clothing store in Hollywood. One was taken down in a choke hold by a burly security man, while another equally burly guard prevented his brother from communicating or halting the takedown. There were many witnesses, one of whom took video and posted it on YouTube.

Several questions came up that would require more information:

    • Other information, accurate or not, states that the men had shoplifting histories. What was the source of this information?
    • If they were experienced shoplifters, why choose a ladies' clothing store? That alone would make them immediately obvious.
    • If they had experience, they would also know about RFID tags that activate exit alarms.
    • Why wasn't the second man allowed to show receipts or notes that might have stopped the takedown?
    • Why was it necessary to use this extent of force, especially including a dangerous choke hold?
    • What was the evidence that they were shoplifting?
    • It was evident that they were deaf soon after the first contact. Did the security men recognize this?
    • What was done to obtain communication?
    • What was the rationale for muzzling the deaf man (handcuffing him behind his back)?

We have already seen the death of a deaf man from this type of choke hold at Gallaudet, of all places. In the trial that followed, the security men were found responsible. Information was released that police recruits are trained not to use choke holds because people of certain ethnic groups or with medical issues may suffer fatal spasms of the heart or breathing.  What specifically is the training that store security personnel are given?

These thoughts are by someone who has experienced, many times, setting off store alarms when I had bought items legitimately. In these incidents someone outside the store flagged me and pointed me back to the store.  Once I was roughly grabbed from behind by a Sears security man in their parking lot. I gasped and spun around. He turned out to be a small man who pointed to a pinned-on badge, profusely apologized for frightening me and asked to see a receipt. (It was taped in plain view on the box I was carrying.)

I have thought about my reaction on that occasion. If it had been at night in a deserted parking lot, would I have cooperated as quickly? In my fright, there was a rush of adrenaline--flight or fight! Would that have resulted in me running or hitting the man? Or, if it was not a security guard that grabbed me, would my instantly stopping have led to me being robbed or worse? No doubt this is what happened to this deaf man before the takedown. Did he react in a way that gave the security men license to rough him up? 

I'm sure this has also happened to many innocent people. What I'd like to believe is that nobody is going to suddenly throw a choke hold on me when I shop. Maybe a paranoid lifestyle is the thing to do: wave receipts in plain sight, hesitate before leaving a store, carefully go through the doors, look around again, wave receipts again, then slowly back away from the store keeping both eyes peeled for security officers. Bah.

 

 Posted 8/13/2010 1:43 PM - 992 Views - 12 eProps - 15 comments

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15 Comments

Yeah, bah. I have never been stopped by security in my life and I hope not anytime soon...
Posted 8/13/2010 4:34 PM by Karen Mayes - recommend - reply

I always check my back when leaving a store or the library. :) Never know if the magnetic stripes or tags or whatever has been truly deactivated by the clerks.
Posted 8/14/2010 7:01 AM by Thinking - recommend - reply

Visit MishkaZena's Xanga Site!

I don't recollect having a problem with security guards in malls or stores. Many years ago, when metal detectors were very new, I did stand by the doorway with the clothing on my arm, not realizing it's triggering the alarms. My Deaf friends were with me that time and we were looking at the other clothes outside the door. The kindly store owner approached me and explained to me about the alarms. Back then, we didn't have security guards at the stores.


Times have changed so much since then. Security guards are very common nowadays. It's not even unusual to see them in grocery stores in certain areas.  Unfortunately sometimes they follow minority people around, indicating not subtly that these customers aren't welcome. But I don't hear these kinds of complaints so much now. Due to poor training and poor screening, the field of security guards has a bad reputation. They aren't substitutions for police officers, some having been rejected by police academies due to being unfit, usually psychologically, and it shows sometimes. One could pick up the vibes that some of them aren't right.  So it's no surprise that the public has problems with some of these guards.  Deaf people already has a serious problem with police who have gone through rigorous training at police academies. These security guards with minimal training and poor pay.. that's a disaster waiting to happen. : /

Posted 8/14/2010 8:42 AM by MishkaZena - recommend - reply

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MZ, times certainly have changed. On one hand we have the drug epidemic and its constant demand for money (by stealing items) and on the other we have terrorists and radicals targeting businesses...so the number of guards and police is certainly increasing. Enforcers and citizens who don't fit the norm that they expect aren't a good combination and the deaf citizen always loses. A single word misunderstood or even a simple failure to respond is the beginning of disaster.


What can we do about this? The agencies that advocate for us should consider this a priority, just as they promote interpreter access, captioning, law reform and early childhood education. One place to begin is to require training in all police and security programs to emphasize communication with all kinds of people.  Another is to provide material for public servants, e.g. clerks, receptionists and meter readers so no deaf customer gets clubbed with a crowbar for not talking.


Posted 8/14/2010 10:22 AM by dianrez - recommend - reply

I learned a lot about the shoplifter from the vlogs and comments.  What did they have opinion about their comments from vlog.

My sons and I went to the Dick's Sporting store last few months ago. I bought a new jacket for my son. The cashier forgot the clip off then they left  but my sons heard the alarm. I got scare me what I say.  The cashier woman called me to come and checked the bag. She got the jacket then took the clip off.  She said me sorry sorrry.  I told her okay..  There had no security front the door. I am lucky..

Deaf must avoid from cop abuse how?

www.deafvideo.tv/8706

Choked deaf shopper is a shoplifter

www.deafvide.tv/78969

Innocent or shoplifter he has a good case

http://aslrocks.net/?p=7928

Posted 8/14/2010 11:50 PM by nancy - recommend - reply

Posted 8/15/2010 2:44 AM by nancy - recommend - reply

Visit ridor's Xanga Site!
You asked why these gentlemen were shopping at ladies-oriented store? I know one of them -- he is gay. 'nuff said.

Semantics, semantics but that is not even the issue at all.

R-
Posted 8/16/2010 10:05 PM by ridor - recommend - reply

YOU BUY A POLICE BRUTALITY BOOK AT NOBEL AND BARNES THE STORE.  I READ THE BOOK --- THERE HAVE NO INFORAMTION ABOUT DEAF.  I JUST WONDER WHY POLICE OR GUARD NEVER TOUCH  TO CALL DEAF PEOPLE.  HAVE A BIG QUESTION AND PROBLEM WITH DEAF.. 

Posted 8/17/2010 11:48 AM by nancy - recommend - reply

AGAIN..  TODAY I WENT TO THE LIBRARY AND WANTED TO LOOK FOR THE POLICE BRUTIALITY BOOK BUT IT S NOTHING INFORMATION. I READ ABOUT POLICE EXAMINATION BOOK AND CHECK  DEAF  BY THE LAW BUT HAVE NO INFORMATION...

INTERESTING WHAT I HAVE MY MIND..  I JUST WANT TO SHARE WITH YOU THE INFORMATION... THAT'S ALL... 

Posted 8/17/2010 7:08 PM by nancy - recommend - reply

 Just because the guard choked the deaf shop lifter to the point of near death (he must have been angry and having a bad day at work), does not mean he's vindicated for preventing the store loss.  But I feel there's going to be a lawsuits in this case and it'll wind up in the courts for a long while. Forever 21 might have to closely look at the guard's actions and then make some changes in their policy to prevent future store losses. One of them should be is a guard calling the police to deal with the suspected shoplifter outside the store rather than tackle and choking them to the point of near death.

The death at Gallaudet University long ago is a case of which does provoke and should challege Gallaudet University to make sure ALL OF THEIR DEPARTMENT OF PUBLIC SAFETY OFFICERS KNOW ASL!

To this day, every time I shop if my hearing aid buzzes past a merchandise device, I'll be lucky enough it doesn't set off an alarm. I dread what would happen if it did.

Posted 8/18/2010 9:32 AM by Steve Baier (site) - recommend - reply

I watched about "Deaf must avoid from cop abuse, how?"  http://www.deafvideo.tv/78708 page 2  comment #40 

I didn't think that ... Must all store malls require for alarm.  Do you think? 

Posted 8/18/2010 2:14 PM by nancy - recommend - reply

I got my mistake to type...

I didn't think that..  Must all store malls require for the flash light alarm.  Do you think?

Posted 8/18/2010 2:20 PM by nancy - recommend - reply

Visit dianrez's Xanga Site!

A flashing light is included on many store door alarms, but it is small and easily missed if you are not looking right at it.


People are making the point that choking someone for shoplifting is excessive force. There are less drastic ways to restrain a person. 


Deaf people are concerned that there was a failure to communicate at all and the physical assault was the result. It does happen that way and we would like to see rules laid down during training of security guards and police officers.


Communicate first. When in doubt, do not kill.

Posted 8/19/2010 8:48 AM by dianrez - recommend - reply

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The deaf community in Sonoma County are having an open forum town hall meeting with the Sheriff's dept on October 23, 2010 to discuss training not only for law enforcement but fot the deaf community as well. If you would like to have further information you can contact me at w.boyd@sbcglobal.net.

Posted 8/27/2010 12:22 AM by manasquan - recommend - reply

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Great post, and a sad subject. 
Posted 10/18/2010 12:21 PM by Stanelle Xanga True Member - recommend - reply


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